Legal
Refund Policy
Last updated: July 3, 2026
Our commitment to you: All financial education on this site is 100% free. We do not charge for information we provide, and any out-of-pocket costs are passed through at actual cost — no profit is made by our organization.
Know Personal Finance is a nonprofit organization dedicated to providing free financial education. This page explains our policy regarding any costs or payments associated with our organization.
Our Services Are Free
All educational resources, guides, articles, tools, and information provided by Know Personal Finance are completely free of charge. We do not charge for access to any of the financial literacy content on our website. There is no cost to you for learning.
Out-of-Pocket Costs
In certain program situations where out-of-pocket costs are incurred (such as printing materials, venue fees for in-person workshops, or third-party service fees), those costs are passed through at actual cost only. Know Personal Finance does not mark up or profit from any out-of-pocket expenses. We are committed to full transparency — you will always be informed of any such costs in advance.
No Profit on Services
As a nonprofit organization, Know Personal Finance does not generate profit from any services, programs, or materials we provide. Any fees associated with specific programs are strictly cost-recovery only. Our mission is to serve our community, not to generate revenue from the people we help.
Refund Requests
In the rare event that a payment has been made in connection with a Know Personal Finance program or service, refund requests will be reviewed on a case-by-case basis. We take each request seriously and evaluate it based on the specific circumstances, timing, and nature of the payment. To submit a refund request, please contact us through our Contact page with your name, the date of payment, the amount, and a brief description of your situation.
Donations
Donations made to Know Personal Finance are voluntary contributions to support our nonprofit mission. As is standard for charitable donations, they are generally non-refundable. However, if you believe a donation was made in error, please contact us as soon as possible and we will review your request on a case-by-case basis.
Contact Us
If you have questions about this policy or wish to submit a refund request, please reach out through our Contact page. We are committed to fair, transparent, and compassionate handling of all requests.